Arrow Global takes its corporate and social responsibilities very seriously, and has a clear charity strategy that focuses on financial education, financial support, and the communities in which we work.

We work closely with the Citizens Advice Bureau (CAB) and a range of debt charities, including StepChange, which we supported once again this year, by taking part in and publicising ‘Debt Awareness Week’. In addition to supporting charities like these, we support charities local to our sites; such as Oakwood Academy, the youth and education charity, City Year, and the Christie Charity in Manchester; the Beatson West of Scotland Cancer Centre in Glasgow; the children and young people’s charity, Creating Futures, in Farnborough, Hampshire; and the family education, rehabilitation and care charity, Cerci Oeiras, in Lisbon.

We also support colleagues’ contributions to the community by matching funds raised by them for our chosen charities and we encourage our staff to volunteer and assist local community organisations, both in and out of company time.

  • Q: Caring for the environment

    A:

    Given the nature of our business as a debt purchaser and manager, our environmental impact is relatively minimal. With the acquisition of Whitestar and Gesphone (2015), the Group now has a site in Portugal, in addition to the four across the UK. This has inevitably seen an increase in international travel, but to reduce the impact of this and other travel on our carbon footprint, we actively encourage colleagues to increase the use of video and telephone conferencing facilities. In the UK, we offer colleagues a cycle to work scheme and at appropriate sites, we have car shares and group transport schemes in place.

  • Q: Supporting human rights

    A:

    All the Group’s current activities are carried out in developed countries that have strong legislation governing human rights. Arrow Global complies with applicable legislation in every country where it operates.